Frequently Asked Questions (FAQs)

Yes. We provide OEM and ODM services, from custom design and material selection to sampling, production, and private labeling.

Yes. We can develop furniture from drawings, sketches, reference images, or physical samples, subject to technical feasibility and design rights.

Yes. We support the entire process, from concept development and engineering to prototyping, approval, and mass production.

Yes. Our team provides technical guidance, design refinement, material recommendations, and production solutions tailored to each project.

We treat all client designs, specifications, and project information as confidential and can provide NDA support upon request.

We can customize dimensions, upholstery, foam, frames, legs, armrests, cushions, stitching, colors, finishes, and other product details.

Yes. Dimensions can be customized to meet specific market, project, packaging, or functional requirements.

We work with a wide range of fabrics, leather, wood, plywood, metal, foam, and finishing materials for different product and market needs.

Yes. Material and finish samples can be provided for review and approval before production.

Customer-supplied fabrics or leathers can be reviewed on a project basis, subject to quality, quantity, and production suitability.

Yes. Samples can be produced for clients to evaluate design, materials, construction, comfort, and finishing before mass production.

The process typically includes design review, material selection, technical development, prototype production, client feedback, and final approval.

Sample development typically takes 15–45 days, depending on design complexity, materials, and technical requirements.

Yes. Adjustments can be made during the sampling stage before the design is approved for mass production.

MOQ varies by product and model, typically from 20 to 50 pieces or sets. Specific MOQ details are listed on each product page, or you can contact us for detailed requirements and assistance with your order.

Yes. Mixed models, colors, and materials can be arranged depending on the order quantity and production requirements.

Buyers can send their product requirements, drawings, reference images, or specifications directly to our sales team for quotation.

Please provide the design, dimensions, materials, quantity, upholstery, packaging requirements, destination, and preferred shipping terms.

Standard terms are a 30% deposit to begin production and a 70% balance before shipment, unless otherwise agreed.

Mass production typically takes 45–90 days, depending on order volume, product complexity, materials, and production schedule.

Our 10,000 m² facility supports approximately 50–70 containers per month, depending on product mix and project complexity.

Quality is controlled at every stage of production by our dedicated QC team, supported by specialized inspection equipment to ensure consistent quality and compliance with required standards.

Yes. Products can undergo structural, load, resilience, mechanism, and durability testing based on their design and intended use.

Yes. Third-party inspections can be coordinated upon request and should be confirmed before shipment.

We provide production updates through photos, videos, progress reports, and direct communication when required.

Certification requirements vary by product and market. We can provide or support certifications based on each client’s specific requirements, with FSC certification available as a standard option.

Yes. We can provide responsibly sourced materials, FSC-certified wood options, and more sustainable material and packaging solutions upon request.

Yes. We support private-label programs with customized products, branding, packaging, labels, and product specifications.

Yes. We can customize cartons, logos, labels, barcodes, QR codes, instructions, and other packaging elements.

Yes. We support worldwide shipping and provide the necessary export and shipping documentation.

We commonly support EXW, FOB, and CIF terms, with FOB being the most commonly used. Other Incoterms can be arranged based on specific order and shipping requirements.

Yes. We optimize product structure, packaging, and container loading where possible to improve space efficiency and reduce logistics costs.

Our warranty primarily covers manufacturing defects, with specific terms defined according to the product, project, and sales agreement.

Claims are reviewed based on photos, videos, order details, and supporting information, followed by an appropriate corrective solution.

We assess each case based on the damage, shipping terms, and supporting documentation, then work with the client toward an appropriate solution.

Yes. Replacement components can be provided when available, including legs, hardware, cushions, covers, and other serviceable parts.