FAQ

section faq

The Sofa Furniture FAQ

Welcome to The Sofa Furniture FAQ section, where we’ve compiled answers to the most common questions our customers ask about our products, services, and policies. Whether you’re exploring our collections for the first time or already a valued partner, this guide will help you find the information you need quickly and easily.

Frequently Asked Questions (FAQ)

Yes. We offer both OEM (manufacturing based on your design) and limited ODM (offering existing designs with customization options). We can produce based on drawings, samples, or concepts provided by the client.

Absolutely. We provide sample production services. Sample costs vary depending on design complexity and materials. Costs may be deducted from the final invoice if your order meets our MOQ.

Our MOQ depends on the type of furniture and materials used. Typically, it’s around 5–10 pieces per model, or a full 1x20ft container for international orders.

We work with a wide range of high-quality materials, including:

  • Fabric: linen, velvet, microfiber, performance fabrics
  • Leather: genuine leather and eco-leather
  • Frame: solid wood, plywood, metal
  • Foam: high-density, fire-retardant foam upon request

Production time varies depending on the order size and complexity. Standard lead times:

  • Samples: 7–30 days
  • Mass production: 45–90 days

Yes. If you don’t have a finalized design, our team can help develop it with technical advice, 3D renderings, and material recommendations based on your market.

Standard terms:

  • 30% deposit after order confirmation
  • 70% balance before shipment or upon presentation of shipping documents

Yes. We ship globally and can handle FOB, CIF, or EXW terms. Our logistics team works with trusted freight forwarders and provides full documentation (invoice, packing list, B/L, CO, etc.).

We offer limited warranty on manufacturing defects. However, because we are OEM-based, warranty terms can be adjusted depending on the agreement and end-market regulations.

Absolutely. We welcome factory visits. You can inspect production lines, check materials, and evaluate sample products. Please schedule in advance for the best experience.

Yes. We offer custom packaging options including logo printing, barcode labeling, carton design, and brand-specific instructions. This is especially helpful for distributors and retailers.

Yes. Upon request, we can provide certifications such as:

  • CA TB117 (US fire safety)
  • BS5852 (UK standard)
  • Formaldehyde emission compliance (E1/E0)
  • FSC certification for wood

Let us know your market requirements during the inquiry stage.

We take great care in packing. If damage occurs in transit, please contact us within 48 hours with photos and documentation. We’ll assess and propose compensation or replacement based on the case and shipping terms (FOB/CIF/etc.)

Absolutely. For long-term partners or brands, we assist in developing entire furniture collections (sofa sets, chairs, ottomans, etc.), ensuring consistent style, materials, and quality.

Yes. We frequently collaborate with designers, project contractors, and hospitality buyers for custom furniture solutions – including hotels, restaurants, offices, and showrooms.

Yes. We take intellectual property seriously. For OEM clients, your designs and concepts are treated as confidential, and we’re happy to sign NDAs (Non-Disclosure Agreements) to protect your business.

Yes. You can mix multiple models or SKUs in one container, as long as total quantity meets the MOQ and packaging is optimized. We also assist with container loading plans.

We currently export to the USA, Canada, Europe, Australia, and parts of Asia. Our team is familiar with different regional standards and can adapt production accordingly.

We’re open to strategic partnerships. Please email us with your company profile and market background. We’ll evaluate and discuss potential terms, exclusivity zones, and marketing support.

Our main focus is B2B and OEM production with container-based logistics. However, for certain repeat models or partners, we can discuss smaller batch runs or fulfillment support on a case-by-case basis.

Yes. We offer finishes like powder coating, chrome plating, brushed brass, and PVD gold, depending on your design and market requirements.

Absolutely. We offer:

  • Recycled fabrics
  • Bio-based or water-based foam
  • FSC-certified wood
  • Low-VOC finishes

These options are ideal for sustainable brands and green building projects.

Yes. Our design team can create realistic 3D renders or mockups to help visualize the final product, especially useful for catalog or online sales purposes.

Yes. We are familiar with international standards such as BIFMA, EN 12520, CA TB117, and retailer-specific protocols. We can adapt materials, structure, and packaging to match.

Yes. We offer custom labeling, barcodes, QR codes, and even RFID tagging upon request — suitable for e-commerce fulfillment or warehouse automation.

In some cases, yes. If materials are available and our production line has flexibility, we can prioritize rush orders. Please contact us directly to assess feasibility.

Yes. We’ve produced pet sofas, children’s chairs, and miniature showroom displays in the past. Custom sizing is welcome.

Yes. We conduct internal strength and endurance tests such as weight loading, impact resistance, and foam resilience. Third-party lab testing can be arranged if required.

Yes. We understand Amazon FBA packing and labeling requirements and can prepare products accordingly — ideal for clients doing online retail in the U.S. or EU.

Yes. We support partial OEM production like frames-only, upholstery-only, or cushion sets — useful for clients with in-house assembly or final processing.

Absolutely. Legs, armrests, cushions, and fabric trims can all be tailored to your design preferences or market trends.

Yes. We can recreate furniture based on old samples, photos, or sketches — even improving the structure or materials if needed.

Yes. We offer support in designing product catalogs, brand brochures, and media assets for your brand — especially for recurring clients and distributors.

Yes. We are flexible with custom project orders where each item is unique, such as hospitality, resort, or villa furnishing projects.

Yes. We can design modular or knock-down furniture structures, ideal for compact apartments, high-rise buildings, or cost-effective international shipping.

Frequently Asked Questions (FAQ)

Yes. We offer both OEM (manufacturing based on your design) and limited ODM (offering existing designs with customization options). We can produce based on drawings, samples, or concepts provided by the client.

Absolutely. We provide sample production services. Sample costs vary depending on design complexity and materials. Costs may be deducted from the final invoice if your order meets our MOQ.

Our MOQ depends on the type of furniture and materials used. Typically, it’s around 5–10 pieces per model, or a full 1x20ft container for international orders.

We work with a wide range of high-quality materials, including:

  • Fabric: linen, velvet, microfiber, performance fabrics
  • Leather: genuine leather and eco-leather
  • Frame: solid wood, plywood, metal
  • Foam: high-density, fire-retardant foam upon request

Production time varies depending on the order size and complexity. Standard lead times:

  • Samples: 7–30 days
  • Mass production: 45–90 days

Yes. If you don’t have a finalized design, our team can help develop it with technical advice, 3D renderings, and material recommendations based on your market.

Standard terms:

  • 30% deposit after order confirmation
  • 70% balance before shipment or upon presentation of shipping documents

Yes. We ship globally and can handle FOB, CIF, or EXW terms. Our logistics team works with trusted freight forwarders and provides full documentation (invoice, packing list, B/L, CO, etc.).

We offer limited warranty on manufacturing defects. However, because we are OEM-based, warranty terms can be adjusted depending on the agreement and end-market regulations.

Absolutely. We welcome factory visits. You can inspect production lines, check materials, and evaluate sample products. Please schedule in advance for the best experience.

Yes. We offer custom packaging options including logo printing, barcode labeling, carton design, and brand-specific instructions. This is especially helpful for distributors and retailers.

Yes. Upon request, we can provide certifications such as:

  • CA TB117 (US fire safety)
  • BS5852 (UK standard)
  • Formaldehyde emission compliance (E1/E0)
  • FSC certification for wood

Let us know your market requirements during the inquiry stage.

We take great care in packing. If damage occurs in transit, please contact us within 48 hours with photos and documentation. We’ll assess and propose compensation or replacement based on the case and shipping terms (FOB/CIF/etc.)

Absolutely. For long-term partners or brands, we assist in developing entire furniture collections (sofa sets, chairs, ottomans, etc.), ensuring consistent style, materials, and quality.

Yes. We frequently collaborate with designers, project contractors, and hospitality buyers for custom furniture solutions – including hotels, restaurants, offices, and showrooms.

Yes. We take intellectual property seriously. For OEM clients, your designs and concepts are treated as confidential, and we’re happy to sign NDAs (Non-Disclosure Agreements) to protect your business.

Yes. You can mix multiple models or SKUs in one container, as long as total quantity meets the MOQ and packaging is optimized. We also assist with container loading plans.

We currently export to the USA, Canada, Europe, Australia, and parts of Asia. Our team is familiar with different regional standards and can adapt production accordingly.

We’re open to strategic partnerships. Please email us with your company profile and market background. We’ll evaluate and discuss potential terms, exclusivity zones, and marketing support.

Our main focus is B2B and OEM production with container-based logistics. However, for certain repeat models or partners, we can discuss smaller batch runs or fulfillment support on a case-by-case basis.

Yes. We offer finishes like powder coating, chrome plating, brushed brass, and PVD gold, depending on your design and market requirements.

Absolutely. We offer:

  • Recycled fabrics
  • Bio-based or water-based foam
  • FSC-certified wood
  • Low-VOC finishes

These options are ideal for sustainable brands and green building projects.

Yes. Our design team can create realistic 3D renders or mockups to help visualize the final product, especially useful for catalog or online sales purposes.

Yes. We are familiar with international standards such as BIFMA, EN 12520, CA TB117, and retailer-specific protocols. We can adapt materials, structure, and packaging to match.

Yes. We offer custom labeling, barcodes, QR codes, and even RFID tagging upon request — suitable for e-commerce fulfillment or warehouse automation.

In some cases, yes. If materials are available and our production line has flexibility, we can prioritize rush orders. Please contact us directly to assess feasibility.

Yes. We’ve produced pet sofas, children’s chairs, and miniature showroom displays in the past. Custom sizing is welcome.

Yes. We conduct internal strength and endurance tests such as weight loading, impact resistance, and foam resilience. Third-party lab testing can be arranged if required.

Yes. We understand Amazon FBA packing and labeling requirements and can prepare products accordingly — ideal for clients doing online retail in the U.S. or EU.

Yes. We support partial OEM production like frames-only, upholstery-only, or cushion sets — useful for clients with in-house assembly or final processing.

Absolutely. Legs, armrests, cushions, and fabric trims can all be tailored to your design preferences or market trends.

Yes. We can recreate furniture based on old samples, photos, or sketches — even improving the structure or materials if needed.

Yes. We offer support in designing product catalogs, brand brochures, and media assets for your brand — especially for recurring clients and distributors.

Yes. We are flexible with custom project orders where each item is unique, such as hospitality, resort, or villa furnishing projects.

Yes. We can design modular or knock-down furniture structures, ideal for compact apartments, high-rise buildings, or cost-effective international shipping.

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